Last Updated: September 30, 2026
Because ReadyLife Digital Store products are digital products that can be accessed or downloaded electronically, purchases are generally non-refundable once the digital product has been successfully delivered or accessed.
Our products are delivered electronically. Once a customer has received a valid download link or successfully downloaded the purchased product, the purchase is generally considered final.
If you believe you were charged more than once for the same order, please contact us as soon as possible. We will review the transaction records and, where appropriate, address the duplicate payment.
If you paid for a product but cannot access or download it because of a technical problem with our delivery system, please contact us before requesting a refund.
We will make reasonable efforts to restore access or provide another appropriate method of delivering the purchased product.
Customers are responsible for providing a correct and accessible email address during checkout.
If an incorrect email address was entered, contact us as soon as possible. We may be able to assist with delivery after verifying the transaction.
If the delivered file is corrupted, incomplete, or materially different from the product described on the website, please contact us with your order information so that we can investigate and provide an appropriate solution.
Refund requests should include the customer's name, email address used during checkout, order number, and a description of the issue.
For refund or order-related concerns, contact:
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